Emotion

Communication Genius - Lesson 7 - I-message

Communication Genius - Lesson 7 - I-message

Translations: RU

It is impossible to live without conflicts. But how to make the conflict constructive?

Thomas Gordon, author of “Parent Effectiveness Training”, invented the “I-message” that is now taught in many business education programs. Lesson 8 of Communication Genius describes I-message in detail:

  • What NOT to say during conflicts
  • What is the I-message
  • What is the structure of the I-message