Do you realize how seriously your organization is affected by bad decisions? There are two types of errors in human judgments: Bias and Noise. Bias is a very widely recognized problem, and you definitely heard about it. Noise is not so widely recognized. Yet, it affects MANY decisions in ALL the industries.
There is a huge Noise in government decisions. There is a huge Noise in commercial companies.
Noise can be made visible and can be reduced. It is harder to measure the noise in unique singular decisions, but it is still there and it still can be reduced.